Still need help?
Send us a message and we’ll point you in the right direction.
Find answers for salon owners and customers, from creating a profile to discovering local nail services.
Get help with creating a listing, updating your profile, improving visibility and understanding enquiries.
Learn how to search by location, compare profiles, understand reviews and contact salons.
Start with the questions people ask most often about salon listings, pricing, profile updates and local search.
Browse common starting points for owners and customers before opening a full article or contacting support.
Before you contact us
Share a salon name, city, listing URL, account email or screenshot so our team can route your question quickly.
For owners
Accurate services, photos, contact details and locations help customers decide whether your salon is the right fit.
For customers
Review location, services, photos and available contact options before reaching out to a salon or technician.
Send us a message and we’ll point you in the right direction.
Looking for detailed articles? Visit the Rated Nails resource library for owner and customer guidance.
Browse all help articlesChoose how Rated Nails uses cookies across analytics, marketing, and personalisation. You can update these at any time.
We honour your choices. Non-essential cookies stay disabled until you explicitly enable them.
GDPR ready
Preferences are stored for 180 days and can be updated anytime.
Quick actions
Example usage
Wrap tracking scripts to ensure they only run when consent is granted:
@cookiesAllowed('analytics')
@endcookiesAllowed
Essential
Always onRequired for security, availability, and core functionality. These cannot be turned off.
Analytics
Help us understand usage to improve performance and user experience.
Marketing
Used to deliver relevant offers and measure campaign effectiveness.
Personalisation
Save your preferences to tailor content and recommendations.
Performance
Optimise site speed, reliability, and experience quality.
We use cookies to enhance your experience, improve performance, and deliver personalised recommendations. Manage your preferences to stay in control.