RatedNails support

Contact RatedNails

Need help, have a question, or want to speak to us about your salon profile? Send us a message and we’ll point you in the right direction.

For clients

Questions about finding salons, using search, reviews or a provider profile.

For salons

Help with listing your salon, updating your profile, pricing or visibility.

For brands

For collaborations, press, brand partnerships or commercial enquiries.

Send us a message

Choose the closest support path above, then share the details below so our team can route your request quickly.

Name

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We’ll only use this email to reply to your enquiry.

Enquiry type

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Subject

A short summary of your request.

Message

Include any details that will help us respond, such as a salon name, city, listing URL or account email.

We respect your privacy. Your details are only used to respond to this enquiry.

Direct support

Prefer direct contact? Reach our team using the details below.

Support email: support@ratednails.com; Best for account questions, listing updates, review support and partnership enquiries.
Phone: Phone support is not currently advertised publicly. Please use email or the form so we can route your enquiry to the right team.
Support hours: Monday to Friday, 9:00–18:00 GMT.; Messages sent outside these hours are reviewed on the next business day.

Choose a faster path if you want to browse salons, grow your business, or self-serve common answers.